NDMC Holds Suvidha Camp for Grievance Redressal and Service Information."
New Delhi Municipal Council (NDMC) is organizing its next Suvidha Camp to provide information, facilitation and grievances redressal for the benefit of its services
New Delhi Municipal Council (NDMC) is organizing its next Suvidha Camp to provide information, facilitation and grievances redressal for the benefit of its services users at NDCC Convention Centre, Jai Singh Road (near Palika Kendra), New Delhi on Saturday, 03rd February, 2024 from 10.30 A.M to 12.30 P.M.
The Suvidha Camp Help Desk of the various departments will provide facilitations and redress the grievances of service users, employees, RWAs, MTAs and residents of NDMC.
The Departments that will also be the part of this Suvidha Camp are Civil Engineering 1 & 2, Electrical Engineering - 1 & 2, Public Health, Architect & Environment, Commercial, Health Licensing, Estate-I, Estate-II, Horticulture - North, Horticulture - South, Property Tax, Education, Fire, Accounts/Finance/Pension, Enforcement - North, Enforcement - South, Personal Department, Welfare Department, Medical Services, Parking Management System, Chief Security office, EBR Department, Municipal Housing, Vigilance, Library and IT Department.
The Suvidha Camp will address the grievances related to new electricity connection/disconnection, load enhancement/reduction, name change/transfer, property tax, birth & death certificate, service matters of serving & retired employees of NDMC, Water logging, Sanitation, Waste Disposal, Road repairs, widow pension, old age pension, handicapped pension, Booking of Barat Ghar & parks and any other services offered by NDMC. NDMC is organizing Suvidha Camp on first Saturday of every month at NDMC Convention Centre, Jai Singh Road.
Apart from organising the Suvidha Camps, NDMC has also launched a “Jan Suvidha Portal” as a contactless grievance redressal mechanism for the residents and service users of NDMC. The link for the Jan Suvidha portal is available on NDMC website (https://www.ndmc.gov.in/complaints.aspx). The Jan Suvidha Portal can be used for lodging the grievance, tracking their grievance status and for giving feedback on the grievance redressal mechanism.